What is direct representation?

Direct representation means that a customs broker acts on behalf of and under the name of the importer or exporter. Here, the principal remains fully responsible for the customs declaration and customs compliance.

Table of contents

What is direct representation?

Direct representation is a concept in the world of customs and international trade. It refers to the situation where a customs broker or representative acts on behalf of a client (importer or exporter) but under that client's name. This means that the client is ultimately legally responsible for the customs declaration and customs compliance.

By using a direct representative, a company can efficiently navigate complex customs processes, benefiting from the representative's expertise while still maintaining full control.

Looking for support to make the right decision or want more information?

If so, please contact us. One of our specialists will be happy to help you further.

Contact

Direct and indirect representation

There are two forms of representation within the customs and logistics sector: direct and indirect representation.

Direct representation

In the case of direct representation, the representative acts on behalf of the client, but the client remains legally liable. This means that if something goes wrong with the customs declaration, such as an error or negligence, the client is financially and legally responsible. Here, the representative acts only as an intermediary who implements the operation on behalf of the client.

Indirect representation

In indirect representation, the representative acts on behalf of a company and under his own name. The important difference here is that the representative assumes legal liability. This can protect companies from risk, but can also be more costly.

Frequently asked questions about direct representation

Other knowledge base articles

Clearing fees

July 27, 2026

Clearing fees

Customs clearance fees are the fees you pay when a package from outside the EU enters the Netherlands. They consist of three ...

What is B2C e-commerce?

July 27, 2026

What is B2C e-commerce?

B2C e-commerce stands for business-to-consumer: as a company, you sell directly to individual customers through an online store or platform. Examples include ...

Rail Freight in the Fall

July 27, 2026

Rail Freight

Rail freight is growing as an alternative to sea and air freight, especially on the route between China and Europe. The train is faster ...