What exactly is a Cargo Agent and what does it entail?

What is a shipbroker?

A shipbroker is an important link in sea freight, as a ship charterer responsible for organizing transportation contracts between the shipping company and the shipper. They act as an intermediary between the shipping company and the shipper, usually representing one or more shipping companies.

Duties and responsibilities of a Shipping Agent

A shipbroker functions as an intermediary, acting as a liaison between the cargo owner (exporter or importer) and the shipping company or carrier. A shipbroker's range of services can vary, depending on the client's needs, but generally includes the following tasks:

  • Maintaining contact between shipowners and shippers.
  • Drafting and negotiating contracts.
  • Maintaining records and sending invoices.
  • Creating schedules for logistics work at the port.
  • Taking care of ship crews.

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Where does a shipbroker work?

As a shipbroker, you work primarily in the port and can be found at various locations. You may perform varying tasks, such as updating records in the office or communicating with captains at berths. Usually you are employed by the shipping company, the company that owns the ships, and you maintain contact with shippers, the companies that hire the shipping company to transport their cargo.

A shipbroker's working hours can vary, as work in the port continues 24/7. So it is important to get clarity on your working hours, whether they fall on business hours or are irregular.

Frequently asked questions about Shipbrokers:

    What is the difference between a shipbroker and a freight forwarder?

    A shipbroker is responsible for organizing the physical transportation of cargo on ships, while a freight forwarder deals with organizing the entire logistic process of freight transportation, including air and road transportation.

    What are the main duties of a shipbroker?
    1. Drafting and negotiating transportation contracts between shipping companies and shippers.
    2. Maintain communication with shipping companies and customers to organize transportation contracts.
    3. Function as an intermediary in resolving disputes between shipping companies and shippers.
    4. Deal with shipping and transportation related issues, including coordinating cargoes.
    5. Manage and verify documentation, including permits and transport documents.
    6. Ensure accurate record keeping and documentation of all transportation related activities.
    7. Invoicing and shipment of documents according to agreed arrangements.
    8. Planning and coordination of logistics processes and port operations.
    9. Negotiate and conclude agreements with carriers and other parties involved.
    10. Coordinate loading and unloading of freight according to predetermined schedules.

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