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IOSS

IOSS stands for Import One Stop Shop: the VAT scheme for e-commerce shipments valued at up to €150 that are sent directly from outside the EU to a consumer. With an IOSS number, you, as the seller, collect the VAT at the time of sale, so the customer doesn’t have to pay anything extra upon delivery. Without proper IOSS registration, you run the risk of VAT being charged twice or the shipment being held up at customs. On this page, you can learn what IOSS entails, when you need it, how to apply for a number, and how the scheme relates to the 3-euro rule.

IOSS
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What is IOSS?

The IOSS scheme has been in effect since July 1, 2021, and at that time replaced the old exemption for shipments up to €22. Under the IOSS, as a seller, you collect VAT at the time of sale, at the rate of your customer’s EU country. You then remit this VAT monthly via a single tax return, rather than having the customer pay VAT and customs clearance fees upon delivery. The scheme applies to shipments with an intrinsic value of up to €150, excluding VAT and shipping costs, provided those are listed separately on the invoice. If freight and insurance costs are not listed separately, they are included in calculating the €150 threshold.

When do you need an IOSS number?

If you sell directly to EU consumers from a location outside the EU, you’ll need an IOSS number as long as your shipments remain under €150. If you’re based in the EU, you can register directly with the tax authority of an EU member state. If you are based outside the EU, you need an EU-based intermediary required to comply with VAT obligations. Do you sell through a marketplace like Amazon or Etsy? If so, first check whether the platform acts as a “deemed supplier”: in that case, the platform already remits the VAT on your behalf, and you do not need an IOSS registration for those sales.

How do you apply for an IOSS number?

In the Netherlands, you can apply for an IOSS number through My Tax Authority for Businesses. If you already have a VAT number, the application is usually processed within a week. After registration, you’ll receive a number that starts with “IM,” followed by a series of digits. You must include this number on every shipment and in the electronic customs declaration so that customs can verify upon arrival that the VAT has already been paid. If the number is missing or incorrect, you run the risk that the customer will still have to pay VAT upon delivery.

IOSS and the 3-euro measure

IOSS handles the btw, not the import duties. In addition, as of July 1, 2026, a separate, temporary customs duty of €3 per declaration line applies to e-commerce shipments valued at up to €150 from outside the EU. This measure affects the same target group as IOSS but is separate from it: if you use IOSS for VAT payment, you will still pay the €3 per declaration line upon import. You can read more about this measure and the upcoming European handling fee on our page about the handling fee.

IOSS vs. OSS: The Difference

IOSS OSS (University Regulations)
For which goods Imports from outside the EU, up to €150 Goods that are already in the EU
Reporting Frequency Monthly Quarterly
Annual Threshold None; applies per shipment €10,000 per year (cumulative EU sales)
Registration IOSS portal, possibly through an intermediary My Tax Authority for Businesses

What else is changing?

Under the European ViDA reform, it was initially envisaged that platforms would be required to use IOSS for all shipments they facilitate. That requirement was removed from the final ViDA package and shifted to the broader EU customs reform, which will take effect in 2028 at the earliest. At the time of writing, there is a proposal to impose stricter registration requirements on non-IOSS users as an incentive to opt for IOSS, but this is not yet final. Regulations are subject to change. Always verify the current status.

How ECC Helps

We correctly include the IOSS number in your customs declarations to ensure that shipments are not unnecessarily delayed or subject to double taxation. We also advise on how this interacts with the 3-euro rule and any applicable European handling fee. For the complete processing of your import declarations under IOSS, we handle IOSS clearance. Not sure if your shipments are covered by IOSS? We'll assess your specific situation.

Looking for support to make the right decision or want more information?

If so, please contact us. One of our specialists will be happy to help you further.

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Frequently Asked Questions About IOSS

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