Customs

What exactly does customs mean and what does customs do on a day-to-day basis? In short, Customs ensures that goods crossing borders comply with laws and regulations. The service levies import duties and VAT, checks for prohibitions and restrictions, and monitors the safety of the chain. For you as an importer, exporter or logistics service provider, this means that you have to deal with rules, documents and digital declarations.

Customs sign at European border
Table of contents

What is customs?

The customs is the government department which monitors the flow of goods across the EU's external borders, collects duties and ensures compliance with trade and security rules. In the Netherlands, the Tax Authority/Customs carries out these tasks, in Belgium the General Administration of Customs and Excise.. The focus is on risk-based controls, correct collection of duties and facilitation of legal trade. That means working with customs legislation (UCC), digital systems for declaration and monitoring, and close cooperation with businesses through licensing and auditing.

What does customs do in practice?

In practice, Customs selects shipments for risk, performs physical and document checks, and links release to correct declarations and payments. In addition, Customs manages licenses such as AEO, entrepots and special arrangements. In case of risk signals, customs can detain goods, take samples or request information. If your organization works with clear procedures and complete records, you reduce the risk of delays and fines. ECC helps you set up your processes and supply the correct information in a timely manner.

Import, export and transit at a glance

The overview below shows the core of the main processes. Each process has its own documents and conditions. A complete explanation can be found in the explanation of customs formalities for transportation of goods.

Situation Target Core document Levies
Entry Bringing goods into the EU Import declaration (H1) Import duties and VAT
Output Goods leaving the EU Export declaration (A) No dues, sometimes refunds
Transit Transit goods under customs supervision NCTS / T1 document Levies deferred, no collection during transit

Your obligations as an importer or exporter

You are responsible for correct classification (HS code), origin, customs value and submission of proper records. Without accurate data, release may be delayed or customs may impose retroactive duties. Therefore, make sure EORI-records, consistent billing and transportation records and, where necessary, permits for special arrangements. Want certainty about your record keeping and supporting documents? Consult our page on customs documents.

Working with a customs representative

Many companies choose to have declarations handled by a customs representative. This person files the declaration on your behalf and communicates with customs. It is important to determine in advance whether this is done directly or indirectly, what liabilities apply and what authorizations are required. Read the legal and operational preconditions at requirements for customs representation. Want to know what role the specialist plays in your chain? In our knowledge base, we explain what a customs declarant does. ECC provides both full handling and temporary capacity support. Ready for error-free returns and fewer delays? Get in touch or request a quote.

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Frequently asked questions about customs

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